Frequently Asked Questions

Everything you need to know about shopping with Hype.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Returns are free for all domestic orders via our online portal.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed streetwear fit.

Are your products authentic?

Absolutely. Hype. guarantees 100% authenticity on all footwear and apparel. Every item undergoes a multi-point inspection before being listed.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.